Frequently Asked Questions

Everything you need to know about your Pink Palm Puff favorites.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process.

How do I know which size to pick?

Each product page features a detailed size guide. Our 'Pink Palm' fit is designed to be slightly oversized for maximum comfort; if you prefer a snugger fit, we recommend sizing down.

Do you ship internationally?

Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my Pink Palm Puff apparel?

To keep your items looking fresh, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh detergents.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.